Friday, July 01, 2011
Printing Error
About a month ago I ordered a book as a gift for my boyfriend through Amazon. He began reading it immediately, only to discover that the copy I ordered had a major printing error. When he completed reading page 146, the following page was a re-print of page 115. In fact, pages 115-146 are printed twice in this copy. This wouldn't be such a problem if page 147 followed after the second page 146; however, this time the book jumps from page 146 to page 179, so he's missing out on a decent section of the book. Does anyone have suggestions about what to do about this? Should I contact Amazon? The publisher? Just give up & buy a new copy? (I saw a correctly-printed copy of the book on the shelves at A Cappella Books in Atlanta.) Suggestions welcome.
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4 comments:
It's happened to us at Ahsahta (before my time, but the books were in inventory). People contacted us and we replaced the book with a good copy. I suspect other publishers would do the same (and then talk sharply with their printers!). Good luck.
Janet
Thanks, Janet!
When this happened to me, I'd bought the book from a brick-and-mortar bookstore, so I actually just exchanged it there. You could probably do the same through Amazon, but maybe it makes more sense to contact the publisher directly.
Thanks, Jen!
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